Media Release: Xello launches MODEX startup to modernise SMB IT experience

By 08/04/2019 August 24th, 2020 No Comments

Melbourne, Australia, 9 April 2019 – MODEX, a new solutions provider and managed services company, launches this month to offer small and midsize Australian businesses the latest modern workplace solutions, built around Microsoft 365 Business and cloud office technology.

Headquartered in Melbourne, MODEX is leveraging the proven capabilities of Microsoft’s productivity and collaboration software to deliver SMBs a digital-first workplace, in line with the increasing demands of digital transformation and greater desire for workforce agility across Australia.

With an experienced team specialising in Microsoft 365 Business and Teams adoption, MODEX helps organisations use these tools and better align their capabilities with their unique business objectives, to achieve flexibility in how their employees want to work, mobility in where they collaborate, and to move towards digital workplace technologies that help them work smarter.

What MODEX means to customers

MODEX was founded after the team recognised the continuing restrictions of legacy IT systems in the small and medium business sector, despite the rising adoption of cloud office tools in Australia. The company will help SMB customers move away from outdated, reactive technology to a more modern experience that ensures their transformation initiatives are optimised, implemented and managed end-to-end.

“We recognise there is a significant market opportunity and demand in the SMB segment to better leverage the full breadth of Modern Workplace capabilities offered in the Microsoft 365 Business solution,” said Director, Peter Lillywhite. “We have launched the new MODEX brand separate from Xello to focus on delivering small and medium businesses our unique modern experience, wrapped around the latest digital platforms in Microsoft 365 Business.”

Xello and MODEX

Pictured: MODEX Director Peter Lillywhite & Solutions Director Bryan Chua.

“Today, workplace success depends on enabling teams to achieve more together. Our personal experience with technology often surpasses our experience at work because current IT just hasn’t kept pace with how we work,” said MODEX Solutions Director, Bryan Chua.

“We created MODEX to help businesses modernise and turn IT into a function that empowers. We want to make it easier for customers to connect all their employees, give them better tools to be more agile and productive, and ultimately help them move towards an all-digital workplace.”

MODEX has partnered with Microsoft to deliver its industry-leading digital solutions so it best aligns to its SMB target market. MODEX’s core offerings at launch include:

Premium Modern Workplace: We migrate our customers’ key IT services to a modern cloud platform and implement Microsoft 365 Business to empower SMBs with a digital-first environment and the latest communication, collaboration, document management and security capabilities.

Premium Modern Support: We provide our customers proactive IT support with self-service online training, contextual knowledge base and customer support that ensures workers find fixes faster and are always guaranteed an answer to their problems from a responsive team.

In recent years, demand to modernise existing IT processes has skyrocketed in urgency. According to Gartner’s 4Q18 Global Talent Monitor, technology ranks ninth in the top 10 reasons Australian employees will leave their current role unless businesses provide solutions that replace outdated, complex technology with modern tools that match their need for flexibility. MODEX believes it is well positioned to facilitate this rising demand for a digital-first workplace.




MODEX is a digital-first solutions provider born in the cloud. We engage small and mid-size Australian businesses with a modern approach, turning IT services from old-fashioned and reactive to proactive and innovative to help you stay future-ready.

As a Microsoft Partner, we underpin our solutions on industry leading technologies in Microsoft 365, empowering our customers to modernise their operations, stay secure and work from anywhere, anytime, on any device to achieve a modern workplace.

Based in Melbourne, we develop genuine business partnerships and become fully invested in your success and growth. Our experience helping SMBs means we understand it’s important to be responsive and maintain a personal touch in everything we do.

We become your IT team.

To learn more about MODEX, contact the team at and visit us at