Together We'll Go Digital
How?
As a next-gen IT partner, our support and solution plans drive your digital roadmap - delivering constant value through continuous adoption and deployment with support. Founded on the latest Modern Workplace technologies that supersede outdated IT experiences.
These are our modern IT support plans to setup, support and transform your business towards a modern technology environment, at the fraction of the price of a full-time employee.
Basic
Modern Cloud Support
Basic proactive IT support partner on a no lock-in contract.
Exclusive to small businesses
(10 – 25 staff)
Modern Support – Unlimited
- Remote end user support with standard SLAs
- Covers laptops, workstations, mobile devices, printers, Wi-Fi, connectivity
- Personalised customer support portal with training, self-service and self-help tools
- Microsoft 365 management and support
- Identity protection
- EDR (Endpoint protection)
- Email & content filtering
- Web filtering
- Centralised device patching & management
- Proactive IT planning
Features
- Microsoft 365 Business Premium
- Automated monthly reports
$150 ex GST per user per month
Standard
Modern Support & Solutions
Evolve your business with proactive modern support on Microsoft 365 Business on a no lock-in contract.
Suitable for medium to large businesses
(25+ staff)
Modern Support – Unlimited
- Remote end user support with standard SLAs
- Monthly onsite support visit
- Support scope tailored to your business needs
- Personalised customer support portal with training, self-service and self-help tools
- Advanced cyber security and training services
- Domain & WordPress website management
-
Device security (EDR) & lifecycle management (Windows & Mac)
- Internet & Wi-Fi management
- Teams Calling deployment and management
- Printer support and management
- 3rd party vendor management
- Identity protection
- Email & content filtering
- Web filtering
- Centralised device patching & management
- Proactive digital strategy
Proactive Modern Cloud Solutions – Monthly hours
- Microsoft 365 health and security checks
- Teams deployment and training
- SharePoint development services in Microsoft 365
- Business process automation using Power Automate
- Application development with Power Apps
- Data analytics and business insights using Power BI
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AI governance, adoption and security
-
Proactive implementation of new solutions
Features
- Microsoft 365 Business Premium
- Automated monthly reports
- Account management
$180 ex GST per user per month
What’s included in Modern Cloud Solutions?
We allocate a monthly budget of hours to drive your business forward with the latest AI, automation, collaboration, productivity and security technologies, helping you optimise your business.
- AI Adoption & Governance
- Cyber Security
- Process Automation
- Business Intelligence
- Internet & SD-WAN
- M365 Backup
Adopt AI, stay in control
We help you turn AI into real business value—securely, responsibly, and at scale.
From strategy to governance, we ensure your AI journey stays controlled and compliant.
Identify high-impact use cases that drive efficiency, revenue and smarter decision-making.
Rollout and setup AI tools across your business.
Personalised training sessions for staff to unlock practical value from AI tools.
Implement governance frameworks that protect your data while enabling safe AI adoption.
Secure beyond your borders
Bring structure and control to your business data without slowing your team down.
Implement wholistic cyber security practices and governance aligned to SMB1001 and Essential Eight, to mitigate risk and help with business insurance.
Protect sensitive data and stay compliant while enabling your business to operate confidently in the cloud.
Stay aligned and certified to SMB1001 standards without the complexity, with regular reviews and updates built in.
Proactively detect threats and protect your business from cyber risks and data breaches.
Establish clear rules for data use, security, and AI aligned to compliance requirements.
Ensure only the right people can access sensitive data, reducing risk and improving accountability.
Build a security-conscious team with ongoing education and best-practice guidance.
Access senior expertise to guide your compliance journey and reduce risk as your business grows.
Work smarter, not harder
Eliminate manual work and unlock operational efficiency.
Automate processes, connect systems, and simplify how your business runs day-to-day.
Spend less time on admin overheads and more time growing your business.
Automation of your manual processes and workflows through Microsoft PowerApps and Flow.
On-going optimisation of your business processes.
Deploy from our catalogue of pre-developed automations and apps.
Unlock insights
Turn your data into clear, actionable insights that drive smarter business decisions.
Organise, visualise, and analyse your data in a way that highlights what matters most to your success.
Gain visibility across your business so you can act faster, improve performance, and drive growth.
Data discovery.
Data set relationship mapping.
Tailored dashboard visualisations.
Interactive reporting.
Ongoing governance and security.
Modernise your network
Secure connectivity between your sites with a modern SD-WAN network.
Skip expensive MPLS networks and build your network on Australia’s affordable NBN with a range of speeds and services.
Consolidate IT billing with NBN, Fibre and a range of other networking services via our partners Superloop and Hosted Network.
Monitor your network in real-time with analytics.
Control and manage connections and bandwidth.
Template deployments for rapid scalability.
On-going support and management.
Offsite backup for your Microsoft 365 data
Peace of mind cloud-to-cloud backup of your data in Microsoft 365.
Data stored in Australia
Protects Email, Teams, SharePoint and OneDrive
Rapid recovery including site-level rollback
Backups run up to four times a day
Protect against data loss threats including human error and ransomware
Managed Microsoft 365 Backup as-a-service
I’m looking for a long term IT partner
Fantastic, that’s what we’re all about! Choose a long term contract and receive a discounted rate.
Can you do no lock-in contracts?
Yes, contact us today for a price. We do no-lock in contracts with 30 days cancellation.
What if we already have an IT provider?
No sweat, we can work along-side them to augment their services. We’re here to help your business go digital!
