Together We'll Go Digital
How?
As a next-gen IT partner, our solution plans are your digital roadmap - delivering constant value through continuous adoption and deployment with support. Founded on the latest Modern Workplace technologies that take the place of outdated IT experiences.
These are our modern IT support plans to setup, support and transform your business towards a modern technology environment.
Basic
Modern Cloud Support
Basic reactive IT support partner on a no lock-in contract.
Exclusive to small businesses
(less than 15 staff)
Modern Reactive Support
- Remote end user support with standard SLAs
- Covers laptops, workstations, mobile devices, printers, Wi-Fi, connectivity
- Personalised customer support portal with training, self-service and self-help tools
- Microsoft 365 management and support
- IT Planning
Features
- Retainer plus PAYG per support request
- No lock-in contract
Starting from $200 ex GST a month
Standard
Modern Cloud Adoption & Support
Evolve your business with proactive modern cloud support on Microsoft 365 Business on a no lock-in contract.
Suitable for medium sized businesses
(15 – 40 staff)
Modern Support
- Remote end user support with standard SLAs
- Support scope tailored to your business needs
- Personalised customer support portal
- Vendor management
- Digital strategy roadmap
Modern Cloud Adoption
- Microsoft 365 health and security checks
- Teams deployment and training
- Teams Calling deployment and management
- Cyber security services and protection
- SharePoint services in Microsoft 365
- Email services in Microsoft 365
- Business process automation with Power Automate
- Application development with Power Apps
- Data analytics and business insights with Power BI
Features
- Automated monthly reports
- Account management
- No lock-in contract
Starting from 10 hours a month for $1,900 ex GST
Premium
Modern Cloud Adoption & Support
The works. Everything in our Standard plan with a priority SLA on no lock-in contract.
Suitable for larger businesses
(over 40 staff)
Modern Support
- Remote end user support with priority SLAs
- Support scope tailored to your business needs
- Monthly onsite visit
- Server and network incident management
- 24×7 site monitoring
- Regular patching and maintenance
- Vendor management
- Cloud cost management
Modern Cloud Adoption
- Microsoft 365 health and security checks
- Teams deployment and training
- Teams Calling deployment and management
- Cyber security services and protection
- SharePoint services in Microsoft 365
- Email services in Microsoft 365
- Business process automation with Power Automate
- Application development with Power Apps
- Data analytics and business insights with Power BI
Back-End IT Modernisation
- Deploy & manage cloud virtual desktops
- Modernise networks with SD-WAN
- Migrate & manage servers to the cloud
- Migrate & manage databases to the cloud
- Migrate & manage apps to the cloud
- Deploy & manage modern Wi-Fi
Features
- Bespoke monthly reports
- Account management
- Monthly review meetings
- No lock-in contract
Starting from 10 hours a month for $2,500 ex GST
What does Modern Cloud Adoption include?
Our Modern Cloud Adoption service drives your business forward with the latest automation, collaboration, productivity and security technologies to optimise your business.
- Advanced Process Automation
- Advanced Business Intelligence
- Advanced Security
- SD-WAN
- Cloud Virtual Desktop
- Modern Devices
- Backup for Office 365
Work smarter, not harder
Automation is here to streamline your processes and help you do away with your tedious manual tasks.
Simplify data entry with digital forms, make systems talk to each other, automate workflows, save time!
Optimise your operations so you can focus on more important things, like growing your business.
Automation of your manual processes and workflows through Microsoft PowerApps and Flow
On-going optimisation of your business processes
Deploy from our catalogue of pre-developed automations and apps
Unlock insights
Turn your data into actionable insights that help you make more informed business decisions.
Don’t let your data go to waste. We help you organise, visualise and analyse your data, all tailored around what’s most important to your success.
Data discovery
Data set relationship mapping
Tailored dashboard visualisations
Interactive reporting
Governance and security
Secure beyond your borders
Today, data is so easily transferred from one place to another. It’s often dispersed among various apps and systems, making it difficult to keep track of.
Using the intelligent cloud to control access with identity, we lock down who has access to what, at any point in time and secure your sensitive documents.
Control security through user identities across web applications with Azure AD
Streamline sign-on to your compatible apps
Control cloud app sprawl
Protect sensitive documents and data wherever they are
Continuous cyber security training
Enhanced intelligent threat protection
Modernise your network
Secure connectivity between your sites with a modern SD-WAN network.
Skip expensive MPLS networks and build your network on Australia’s affordable NBN with a range of speeds and services.
Monitor your network in real-time with analytics
Control and manage connections and bandwidth
Template deployments for rapid scalability
On-going support and management
Bring legacy apps into the cloud
Going digital doesn’t mean you have to lose your legacy apps that are core to your business.
Bring them onto a modern cloud platform in Azure Virtual Desktop which is the only multi-session Windows 10 virtual desktop experience.
Host legacy apps
Run multiple application versions e.g. MYOB
Familiar Windows 10 experience
Optimised for Microsoft 365 Apps
Bring existing Remote Desktop Services (RDS) and Windows Server desktops and apps to any computer
Modern Devices on a monthly subscription
Add or upgrade to a Modern Device from Microsoft, HP or Dell on a monthly subscription.
Turn hardware from a capex to an opex for financial flexibility.
Microsoft Surface line
HP Laptops and Workstations
Setup with Windows 10 Autopilot for rapid deployment
Flexible terms
Predictable, fixed cost per month
Device as-a-service
Offsite backup for your Office 365 data
Peace of mind cloud-to-cloud backup for your data in Office 365.
Data stored in Australia
Protects Email, Teams, SharePoint and OneDrive
Rapid recovery including site-level rollback
Backups run up to four times a day
Protect against data loss threats including human error and ransomware
Managed Office 365 Backup as-a-service
What do you mean no lock-in contract?
We mean it, get modern IT services month-by-month and if you wish to discontinue, just give us 30 days notice!
I’m looking for a long term IT partner
Fantastic, that’s what we’re all about! Choose a long term contract and receive a discounted rate.
What if we already have an IT provider?
No sweat, we can work along-side them to augment their services. We’re here to help your business go digital!
Whitepaper
How SMBs are evolving with Microsoft 365 and next-gen IT
Find out more about how next-gen IT partners help businesses evolve with Microsoft 365
Not sure which plan is right for your business?
No worries, book a coffee with us today and we’ll chat about your requirements to find the best fit.